Privacy Policy

At DD Teck, we are committed to protecting your privacy and handling your personal information responsibly.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, and phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)
  • Order history and purchase details
  • IP address, browser type, and device information

This information is collected when you place an order, create an account, or interact with our website.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding your purchases
  • Improve our website, products, and services
  • Send updates, offers, or promotional emails (only with your consent)
  • Prevent fraud and ensure website security

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Payment gateways (e.g., Stripe, PayPal)
  • Shipping and logistics providers
  • Service providers that help operate our store
  • Legal authorities if required by law

Data is only shared when necessary to complete your order or comply with legal obligations.

4. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

After that, your data is securely deleted or anonymized.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve your browsing experience
  • Remember your preferences
  • Analyze website traffic

You can disable cookies through your browser settings, but this may affect website functionality.

6. Your Rights

Under UK/EU data protection laws (GDPR), you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Request data portability

To exercise these rights, contact us at [Insert Your Email Address].

7. Data Security

We implement appropriate security measures, including:

  • SSL encryption
  • Secure payment processing
  • Restricted access to personal data

However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

For questions about this Privacy Policy, please contact us at:
Email: Info@ddteck.co.uk